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Frequently Asked Questions

General

Print sizes are listed in inches and are noted in the individual listings. If you would like a custom size not offered in the listing, please contact me.

All fine art photographs are printed by a professional lab on premium acid-free, archival quality paper. Select prints have a choice of two finishes - matte or metallic.

Matte (luster) – This paper provides accurate color and realistic saturation and works well for all images. Its matte finish resists fingerprints and reduces glare considerably compared with glossy paper.

Metallic (glossy) – This stunning paper features a pearlescent surface and has a rich, distinctive metallic look. It uses a patented combination of film and laminate layers resulting in a striking metallic shine. This paper is best suited for use on photographs with mid to dark tones. Lighter tones do not reproduce as well on this paper.

Shipping

Orders are shipped via FedEx or the United States Postal Service (USPS). Prints are carefully packaged in a moisture-resistant sleeve and shipped in a sturdy mailer. Orders are typically prepared for shipment within 4 business days. Allow an additional 2-5 business days for your order to arrive. When your order ships, you will receive an email confirmation with tracking information.

At this time, shipments can only be made to addresses within the United States. My art can be ordered in many different formats and shipped worldwide via Fine Art America.

Returns & Exchanges

Prints may be returned or exchanged. Simply contact me within 7 days of delivery. For returns or exchanges, the customer is responsible for returning items in their original condition as well as return shipping costs. As they are made to order at the time of sale, custom orders are final sale and cannot be returned.

If your print gets damaged in transit, please contact me ASAP within 7 days of delivery so I can arrange for a replacement to be sent. You may be asked to provide a photo showing proof of damage.

Additional Services

Due to the high cost of shipping framed artwork and risk of damage in transit, prints ordered from this site are offered unframed only. Some clients find it a better value to frame their prints locally; however, framed prints can be ordered via Fine Art America.

Yes, many images are available on throw pillows, phone cases, tote bags, greeting cards, wall tapestries and more.

My work can also be found on the following sites: Redbubble  |  Etsy - Melanie Alexandra  |  Etsy - Nostalgique  |  Society6  |  Fine Art America

Yes, please feel free to contact me with any custom requests or questions not answered here.