Frequently Asked Questions

Print sizes are listed in inches and are noted in the individual listings. If you would like a custom size not offered in the listing, please contact me.

All fine art photographs are printed by a professional lab on premium acid-free, archival quality paper. Select prints have a choice of two finishes - matte or metallic.

Matte (luster) – This paper provides accurate color and realistic saturation and works well for all images. Its matte finish resists fingerprints and reduces glare considerably compared with glossy paper.

Metallic (glossy) – This stunning paper features a pearlescent surface and has a rich, distinctive metallic look. It uses a patented combination of film and laminate layers resulting in a striking metallic shine. This paper is best suited for use on photographs with mid to dark tones. Lighter tones do not reproduce as well on this paper.

Yes, many images are available on throw pillows, phone cases, tote bags, greeting cards, wall tapestries and more.

My work can also be found on the following sites: Redbubble  |  Etsy - Melanie Alexandra  |  Etsy - Nostalgique  |  Fine Art America

Orders ship FREE within the United States via UPS or the United States Postal Service (USPS). Prints are carefully packaged in a moisture-resistant sleeve and shipped in a sturdy mailer. Orders are prepared for shipment within 4 business days. Please allow an additional 2-5 business days in transit for your order to arrive. When your order ships, you will receive an email confirmation with tracking information.

Most orders are processed and ready to ship within 3 business days. Shipping generally takes another 4-7 days. If you have a deadline or need a rush order, contact me. Tracking information is provided at the time of shipment.

At this time, shipments can only be made to addresses within the United States. However, my photography can be ordered in many different formats and shipped worldwide via Fine Art America.

If you want to return an item even though it is not damaged or defective when you receive it (ex: because you have changed your mind, made a mistake in ordering, or find the item is not as you expected, etc.), please contact us within 7 days to arrange for a return or exchange. Refunds will be issued once the print is received in its original condition. Refunds exclude the original shipping costs, and the buyer is responsible for return shipping.

As they are custom made to order at the time of sale, custom orders are final sale and cannot be returned. If your print gets damaged in transit, please contact me ASAP so I can arrange for a replacement to be sent. You may be asked to provide a photo showing proof of damage. Please don't return an item before contacting us.

An item that arrives to you defective or damaged will be replaced with the same item. Simply contact us within 7 days of receipt and include photos of the damage. A replacement will be sent at our expense including shipping. Please don't return an item before contacting us.

Due to the high cost of shipping framed artwork and risk of damage in transit, prints ordered from this site are offered unframed only. Some clients find it a better value to frame their prints locally; however, framed prints can be ordered via Fine Art America.

Yes, please feel free to contact me with any custom requests or questions not answered here.